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Guidance of items to be disclosed
Guidance with regard to items to be disclosed based on Based on the Personal Information Protection Law
The " Personal Information Protection Law " (referred to as "the law" in the following) mandates that specified items be disclosed or kept in a condition such that the principal can (readily) have access thereto. In the following, we present such items for publication or the like.
1. Name of the enterprise handling the personal information (our company)
Infocom Corporation
2. Purpose of using the personal information that we handle
a) Purpose of using directly collected personal information
We will make clear the purpose of usage whenever we collect personal information described on documents (including electronic media) directly from our customers.
b) Purpose of using the personal data that we hold
The purpose of using the personal data that we hold is as follows
1. Membership information (Described in Contents Service)
2. Product / service information (Described in Contents Service)
3. ASP service information Registered when subscribing
4. Name list of analysts Distribution of company information
5. Name list of shareholders ・for the observance of the use and the duty of the rights based on The Companies Act
・for providing shareholders with various advantages from the issuing company
・for implementing various measures to smooth the relationship between the shareholders and the company from the viewpoint of a corporation and the members of the corporation
・for managing shareholders such as creating shareholder data according to a predefined criteria based on related laws.
6. Employee / recruitment information Personnel, recruitment and bank account/system management
7. Information collected via our web site Announcement to our customers
8. Healthcare information Information provided to medical organizations
9. Inquiry information ・Examination of and response to our products and services
・Identity verification
10. Partner information Management of our partner companies
11. Information about entering and leaving Image management of entering and leaving
12. Exhibition information Proposal / introduction of our products and services
13. Customer information Business management of customers using our products and services
We will obtain our customers' consent in advance, whenever changing the purpose of usage.
c) Purpose of using trusted personal information
Purposes of using the personal information trusted to us are as follows.
  Personal information Purpose of usage
1 Personnel / payroll information System development / operation / maintenance
2 Accounting / financial information System development / operation / maintenance
3 Healthcare information System development / operation / maintenance
4 Membership information 1 (Described in Contents Service)
5 Membership information 2 System development / operation / maintenance
6 ASP service information Mail transfer service or Emergency call service
7 Mobile system information System development / operation / maintenance
8 Intellectual property information System development / operation / maintenance
9 System operation information System development / operation / maintenance
We will obtain our customers' consent in advance, whenever changing the purpose of usage.
3 Shared use of personal information or data
We will comply with related laws whenever business succession or shared use occurs.
4 Provision of personal information to third parties
We will never disclose to third parties personal information and personal data that we handle, except for any one of the following cases.
(i) when the principal agrees
(ii) when based on laws
(iii) when necessary for protecting a person's life, body or property, and when it is difficult to obtain the principal's consent
(iv) when considered to be particularly necessary for improving public health or propelling sound growth of children, and when it is difficult to obtain the principal's consent
(v) when it is necessary to cooperate with the execution of statutory tasks by national or local public organizations or persons trusted therefrom, and when the execution of the statutory tasks is likely to be obstructed by obtaining the principal's consent.
5. Procedures for requests with regard to the held personal information such as: notification of the purpose of use, verification, correction (addition or deletion), or termination of use.
(i) Items allowed to be accessed
According to the Personal Information Protection Law, items of the held personal information that can be accessed include: name, address, phone number, FAX number, company name, department name, date of birth, E-mail address, user ID, or the like.
※ Items of the personal information within the contents services are described in respective sites.
(ii)
How to make a request
When making a request for notification of the purpose of use, verification, correction, or termination of use of the held personal information, please use our standard request form. You can download our form from the following links, or please contact our reception desk by email or phone.
Please fill out all the specified fields of the form and send it by mail together with a document that proves your identity. Postage of sending a request will be covered by the requestor.
For handling of personal information by our contents services, except requests for notification of the purpose of use and access to it, please see descriptions in respective services sites.

[Our forms (JAPANESE)]
Request for accessing personal information
Proxy
Request for termination of use of personal information
Request for correction of the personal information

Click here to obtain our form via email
Click here to inquire via phone

Our form is provided in PDF format. Products from Adobe systems are required to display PDF files including Japanese texts.
Download Adobe Reader Japanese version   
A Request for accessing, correcting, or terminating the use of personal information
<Documents needed to be mailed to make a request >
A "personal information access request form" is required, together with the following documents for your identification.

[When you are making a request by yourself]
Please send the personal information access request form and a copy of each of the following documents (1), (2), and (3).
(1) Our form of request for correcting or terminating the use of the held personal information
(2) Residence certificate (certificate of alien registration, for foreign citizens)
Residence certificate: A certified copy issued within the last six months
Certificate of alien registration: a copy of the backside if your address has been changed
(3) A copy of your driver's license, passport or health insurance certificate
※ Whenever "domicile of origin" is included in the following documents, please conceal the items other than the prefecture.
Driver's license: a copy of the backside if your address has been changed
Passport: copies of the pages bearing your photograph and address (two sheets in all)
Health insurance certificate: a copy of the page bearing your name, date of birth and address

[When an agent is making a request on your behalf]
When the person making a request is a legal representative of the principal who is under age or a ward who is of age, or an agent entrusted by the principal, please include the following documents A-(1), (2) and (3), or B-(1) to (5) that prove the power of legal representation, in addition to the above ”when you are making a request by yourself”.
A) For a legal representative
Please prepare the following documents that prove the power of legal representation.
(1) A copy of family register or certificate of matters to be registered of the legal representative
・for a principal under age: family register (certified copy issued within the last six months) of the legal representative ・for a ward who is of age: certificate of matters to be registered of the legal representative
Please contact Guardian Registration, Tokyo Legal Affairs Bureau
URL of Tokyo Legal Affairs Bureau is:
http://houmukyoku.moj.go.jp/tokyo/static/i_seinen.html(JAPANESE)
(2) Residence certificate of the legal representative (certificate of alien registration, for foreign citizens)
Residence certificate: A certified copy issued within the last six months
Certificate of alien registration: a copy of the backside if your address has been changed
(3) A copy of the driver's license, passport or health insurance certificate of the legal representative
※ Whenever "domicile of origin" is included in the following documents, please conceal the items other than the prefecture.
Driver's license: a copy of the backside if the address of the legal representative has been changed
Passport: copies of the pages bearing the photograph and address of the legal representative (two sheets in all)
Health insurance certificate: a copy of the page bearing the name, date of birth and address of the legal representative
B) For an entrusted agent
Please prepare the following documents (1) to (5), together with our access request form.
(1) A copy of our proxy form
(2) A copy of the principal 's certificate of seal-impression
(3) A copy of the principal 's certificate of residence
(4) A copy of the agent 's certificate of residence
(5) A copy of the driver's license, passport or health insurance certificate of the agent

※ Whenever "domicile of origin" is included in the following documents, please conceal the items other than the prefecture.
Driver's license: a copy of the backside if the address of the agent has been changed
Passport: copies of the pages bearing the photograph and address of agent (two sheets in all)
Health insurance certificate: a copy of the page bearing the name, date of birth and address of the agent
(iii)
Postage for requesting access
a) The following postage is required for each request
・ \600 (including: \80 for a standard-size mail, \420 for registration, and \100 for making receivable only by the principal)
※URL of the Post Office is:
http://www.post.japanpost.jp/service/fuka_service/honnin/(JAPANESE)
b) Payment of postage
Please enclose \600 worth postal stamps with the request form.
(iv)
Reply to your request for access
We will send, as a mail receivable only by the principal, a written document to the address indicated in the residence certificate.
(If the request is made by an entrusted agent, we will send the document to the address indicated in the residence certificate, assuming the principal to be the recipient. If the request is made by a legal representative, we will send the document to the address indicated in the residence certificate of the legal representative.)
Since the mail is receivable only by the principal, we will print the phone number of the recipient on the envelope. The post office will call the recipient for identification, and thereafter the principal can receive the mail at the indicated address or the post office.
* Cases when "held personal information" can not be accessed
Personal information can not be accessed in the following cases. When access is denied, we will inform you of the reason. Handling charge and postage must be paid even if access is denied.

request form or attached documents does not match the address
registered in our database.
・A request is made by an agent but the authority of the agent can not be identified.
・Specified request forms are not complete
・What you request to access is not "held personal information".
・Life, body, property or any other rights or benefits of the principal or a third person may be harmed.
・There may be a significantly adverse impact on proper operation of our business.
・Other laws or regulations may be violated.
・You can not be identified as the principal because the address indicated in the
----Notes----
* If there is shortage of handling charge or postage, or if handling charge or postage are not enclosed, we will inform you about it. However, please
understand that if no supplementary payment is made within a specified period, your request will be canceled.
* Your personal information provided for the request for access or the like will be used only as necessary for your identification, matching with the held
personal information, or communication with you or your agent (representative).
Request forms will be discarded after a predefined period and will not be returned.
* We appreciate your understanding that it may take some time to send you the documents due to procedures including verification or matching of the
personal information.

B. Request for correcting or terminating the use
To request correcting or terminating the use of the personal information, please send our form of request for correcting or terminating the use, together
with the documents specified in <Documents needed to be mailed to make a request> of section 5 (ii) " How to make a request".
C. Request for informing the purpose of use
Please contact our reception desk
6. Affiliation with "Certified personal information protection groups"
Currently, we do not belong to any of the certified personal information protection groups.
7. About our web site
We use a technique known as Cookies or Web beacons for our web site, and we occasionally save Cookies your computer.
Only the information necessary for using our web site is recorded in the Cookies and no personal information is collected in there.
We have also introduced an access analysis technique, by which we collect information such as number of times visited, products browsed, search
words, types of browsers, sites linking here. However, no personal information is collected.
9. Required or optional items when providing us with your personal information
Whether each item of your personal information is required or optional will be indicated in the input forms.
Please note that, if you don't register (enter) a required item of your personal information, we may not be able to inform you about our new products or
let you enjoy our services. (Please see our guidance or contact us for details.)
Updating of our privacy policy
Whenever this page is to be updated, we will notify you of the updating on this website. We will post our latest privacy policy on this website so that
you can always know how we collect or use personal information. Please check this website periodically.
Also, whenever we use your personal information for a purpose which is different from what we had explained when we collected it, we will post a
notice on this website and inform you by email or other means. We will follow your decision about whether or not to agree with our using your personal
information for a different purpose.
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