| X-TATION Service System realizes one-stop response |
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Infocom Corp, System Integrator，capitalizes on our strengths not only to
provide housing services but to deliver wide range of services covering
from system architecture, management, maintenance to helpdesk service.
Out of all the services we provide, customers are able to choose any service
components that meet their needs in any way. We offer flexible and expandable
service menu for our customers.
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Collocation Service:
・Double Rental: Rack cabinet and Space
・Provide Infocom proprietary Rack (46U, 19 Inc)
・Power Supply: Dual Circuit （100V×2）
・24 x 7 Power Supply
IDC Circuit Service:
・Provide Internet line depending on each service requirement
・Speed SLA Guaranteed (up/down) , 24 x 7 Circuit Line Monitoring
・Best effort 100M Private line circuit with reasonable price (Non-SLA
guaranteed)
・Domain Acquisition Service
・Rental Service for Primary and Secondary DNS Server
System Operation Service:
・24 x 7 Server, Network Equipments Monitoring
・Option Available from detailed monitoring menu
・Remote handling service following each Customer's instruction
・Trouble contact based on required Escalation Flow
・Maintenance vendor Acceptance 24 x 7
・Periodical Server Maintenance based on specific instruction
System Management Service:
・High skilled full time representative assigned for each system swift
troubleshooting enables down-time reduction
・Awareness of current system details (Troubleshoot/ Capacity Management),
contributing to future system plan
・Advanced trouble prevention based on system resource analysis
Network Management Service:
・Full management by high skilled network engineers
・24 x 7 Firewall Monitoring Service
・Security level maintenance thought security patch application
・Detection system such as IDS enables prompt discovery and advanced
prevention of hackers
・Monthly report regarding usage, traffic and unauthorized access
System Integration:
・Network designing and system architecture in response of future business
model
and operation of each customer
・Provide efficient and easy-to-use network regardless of particular carrier,
hardware, software vendors
・Build complex network environment swiftly
ASP Support Service:
・Operation Management in addition to dedicated Server Hosting Service
・ASP Business start-up is available in short term
・Initial cost cut-down
・Monthly cost on each business growth
・Provide various options
Shared-backup Service:
・Reduction of initial installation time
・Back-up devise, Software are NOT needed
・Tape-Media is NOT needed
・Backup operators are NOT needed
・Swift data recovery in trouble
EOIP (everything over IP) Network Service:
・TCO-Cutting regarding network
・No Network management tasks required
・Latest Network services are available by network specialists
・Total support of Planning/ Designing/ Maintenance and Management are
provided for Corporate Network
Remote Operation Service:
・Provides operation environment remotely
（Server/Network Monitoring/Remote Maintenance)
・Prepares each service menu depending on the service level,
and provide monthly fee charging system
・Enables to provide service at low-cost and short-term due to non-Lease
line
and agent-less
・Available intranet monitoring without any setting change of security
policy
・Resource status and Response status are available to be confirmed
・Remote Server maintenance available by Infocom operators at data center
・Contributes to down-time reduction through trouble-preventative maintenance
Security Service:
・Propose Security Scanning report depending on every application
in Security Public Server/ Network Zone and Intranet (LAN) zone
・Prompt response for security is available by the reports describing
security
vulnerability and coping strategy
ERP Full Outsourcing Service:
・Fully Committed Service: ERP Package Installation/ Maintenance/Operation
・Installation: Available at Low-cost/ Short-term (Minimum 5 months) Flow:
Enable smooth switching from installation to maintenance
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| Major Certificates Acquisition |
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■ ISO/IEC 20000-1:2005 Certified
■ JIS Q 27001:2006(ISO/IEC 27001:2005) Certified
■ ISO9001 Certified
■ ISO14001 Certified
■ Privacy Mark Certified |
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